/ems-leader-playbook The EMS Leader Playbook en-US Thu, 12 Jun 2025 15:34:22 GMT /ems-management/from-protocols-to-performance-why-ems-needs-knowledge-mapping-now Learn the key principles of knowledge mapping in EMS and how visualizing critical info can drive better training, faster decisions, and seamless communication. Thu, 12 Jun 2025 15:34:22 GMT /ems-management/from-protocols-to-performance-why-ems-needs-knowledge-mapping-now /ems-management/10-signs-of-a-bad-ems-supervisor From micromanagement to missed opportunities for growth, these red flags can make or break your EMS team. Is your boss on this list? Tue, 03 Jun 2025 19:58:24 GMT /ems-management/10-signs-of-a-bad-ems-supervisor /ems-management/building-elite-ems-teams-10-soft-skills-that-predict-long-term-success From emotional intelligence to adaptability, learn how to spot top-tier EMS providers Mon, 12 May 2025 18:10:46 GMT /ems-management/building-elite-ems-teams-10-soft-skills-that-predict-long-term-success /emt-ems-paramedic-jobs-and-careers/10-practical-tips-to-responding-to-criticism A model for personal and professional growth Mon, 12 May 2025 15:44:07 GMT /emt-ems-paramedic-jobs-and-careers/10-practical-tips-to-responding-to-criticism /chief-insights/chief-insights-observe-interact-and-plan It’s hard to sit back and watch when so much work needs to be done, but your team needs stability, not more chaos Thu, 08 May 2025 19:00:00 GMT /chief-insights/chief-insights-observe-interact-and-plan /ems-leader-playbook/turn-personal-roots-into-professional-gold-lead-like-you-mean-it Laysha Ward teaches public safety leaders how to reframe life experiences into leadership superpowers, develop connection currency and align work-life goals for sustainable success Thu, 01 May 2025 21:25:29 GMT /ems-leader-playbook/turn-personal-roots-into-professional-gold-lead-like-you-mean-it /paramedic-chief/is-your-ems-agency-all-talk-no-accountability-heres-how-to-fix-that If you’re tired of a toxic culture, this episode lays out a blueprint for EMS agency growth Fri, 25 Apr 2025 15:40:55 GMT /paramedic-chief/is-your-ems-agency-all-talk-no-accountability-heres-how-to-fix-that /ems-trend-report/be-a-plus-one-from-micromanagement-to-meaningful-support When intentions don’t match actions, trust and morale suffer. Learn how to lead with purpose, awareness and genuine presence Fri, 11 Apr 2025 15:55:39 GMT /ems-trend-report/be-a-plus-one-from-micromanagement-to-meaningful-support /chief-insights/chief-insights-leadership-culture-and-continuous-growth Lee County EMS Division Chief Adam Thompson shares insights on Just Culture and the importance of investing in people to create a thriving workforce Thu, 20 Feb 2025 17:46:05 GMT /chief-insights/chief-insights-leadership-culture-and-continuous-growth /chief-insights/chief-insights-navigating-the-fast-track-to-leadership From jumping in the field to empowering crews in decision-making, Chief Nicholas Oleck fosters accountability and camaraderie in his department Mon, 13 Jan 2025 17:22:20 GMT /chief-insights/chief-insights-navigating-the-fast-track-to-leadership /ems-management/from-protocols-to-performance-why-ems-needs-knowledge-mapping-now Learn the key principles of knowledge mapping in EMS and how visualizing critical info can drive better training, faster decisions, and seamless communication. Thu, 12 Jun 2025 15:34:22 GMT /ems-management/from-protocols-to-performance-why-ems-needs-knowledge-mapping-now /ems-management/10-signs-of-a-bad-ems-supervisor From micromanagement to missed opportunities for growth, these red flags can make or break your EMS team. Is your boss on this list? Tue, 03 Jun 2025 19:58:24 GMT /ems-management/10-signs-of-a-bad-ems-supervisor /ems-management/building-elite-ems-teams-10-soft-skills-that-predict-long-term-success From emotional intelligence to adaptability, learn how to spot top-tier EMS providers Mon, 12 May 2025 18:10:46 GMT /ems-management/building-elite-ems-teams-10-soft-skills-that-predict-long-term-success /emt-ems-paramedic-jobs-and-careers/10-practical-tips-to-responding-to-criticism A model for personal and professional growth Mon, 12 May 2025 15:44:07 GMT /emt-ems-paramedic-jobs-and-careers/10-practical-tips-to-responding-to-criticism /chief-insights/chief-insights-observe-interact-and-plan It’s hard to sit back and watch when so much work needs to be done, but your team needs stability, not more chaos Thu, 08 May 2025 19:00:00 GMT /chief-insights/chief-insights-observe-interact-and-plan /ems-leader-playbook/turn-personal-roots-into-professional-gold-lead-like-you-mean-it Laysha Ward teaches public safety leaders how to reframe life experiences into leadership superpowers, develop connection currency and align work-life goals for sustainable success Thu, 01 May 2025 21:25:29 GMT /ems-leader-playbook/turn-personal-roots-into-professional-gold-lead-like-you-mean-it /paramedic-chief/is-your-ems-agency-all-talk-no-accountability-heres-how-to-fix-that If you’re tired of a toxic culture, this episode lays out a blueprint for EMS agency growth Fri, 25 Apr 2025 15:40:55 GMT /paramedic-chief/is-your-ems-agency-all-talk-no-accountability-heres-how-to-fix-that /ems-trend-report/be-a-plus-one-from-micromanagement-to-meaningful-support When intentions don’t match actions, trust and morale suffer. Learn how to lead with purpose, awareness and genuine presence Fri, 11 Apr 2025 15:55:39 GMT /ems-trend-report/be-a-plus-one-from-micromanagement-to-meaningful-support /chief-insights/chief-insights-leadership-culture-and-continuous-growth Lee County EMS Division Chief Adam Thompson shares insights on Just Culture and the importance of investing in people to create a thriving workforce Thu, 20 Feb 2025 17:46:05 GMT /chief-insights/chief-insights-leadership-culture-and-continuous-growth /chief-insights/chief-insights-navigating-the-fast-track-to-leadership From jumping in the field to empowering crews in decision-making, Chief Nicholas Oleck fosters accountability and camaraderie in his department Mon, 13 Jan 2025 17:22:20 GMT /chief-insights/chief-insights-navigating-the-fast-track-to-leadership /emt-ems-paramedic-jobs-and-careers/10-practical-tips-to-responding-to-criticism A model for personal and professional growth Mon, 12 May 2025 15:44:07 GMT /emt-ems-paramedic-jobs-and-careers/10-practical-tips-to-responding-to-criticism /ems-advocacy/leaders-are-listening-let-them-know-your-concerns-2025 The 9th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their career satisfaction, health and wellness Thu, 12 Dec 2024 20:29:38 GMT /ems-advocacy/leaders-are-listening-let-them-know-your-concerns-2025 /pinnacle/pinnacle-2024-quick-take-harnessing-emotional-energy Dr. Julia DiGangi challenges EMS leaders to navigate emotional pain and uncertainty with self-awareness and strategic emotional management Wed, 14 Aug 2024 16:57:43 GMT /pinnacle/pinnacle-2024-quick-take-harnessing-emotional-energy /ems-products/books/book-excerpt-ems-in-the-united-states-fragmented-past-future-of-opportunity Chapter 4 of this comprehensive desk reference about EMS in the U.S. untangles the origin and history of the EMS Star of Life Fri, 21 Jun 2024 15:53:45 GMT /ems-products/books/book-excerpt-ems-in-the-united-states-fragmented-past-future-of-opportunity /paramedic-chief/cultivating-the-next-generation-of-ems Leadership development, emotional intelligence and the importance of mentorship Fri, 04 Oct 2024 16:00:28 GMT /paramedic-chief/cultivating-the-next-generation-of-ems