911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team鈥檚 efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Be prepared for Super Bowl-related emergencies, from avocado mishaps to cardiac arrest
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In Pierce County, Washington, five 911 centers unified into South Sound 911, streamlining emergency communication and inspiring nationwide public safety improvements
From escaped kangaroos and raccoon invasions to mistaken international rescue calls, these bizarre incidents show that not every emergency is life-or-death
Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment
In this episode, our co-hosts discuss 兔子先生 columnist Todd Bowman鈥檚 latest article focused on building confidence in new providers
Jennifer Dantzler, director of the Including Kids Autism Center, joins the podcast to share how EMS can better care for and communicate with patients with autism
The planned upgrades would see all Tri-Cities first responders brought onto the newer, digital 800 mhz frequency
Review how your own community prepares for special events for these essential elements
Transforming how we respond to emergencies and, ultimately, how we save lives
Age, capabilities and outages point toward a growing problem in the nation鈥檚 emergency response system
Health Department officials have seen a steady increase in 988 calls over the last two years
County/state 911 authorities can require service providers to complete two upgrade phases: converting to digital platforms and meeting international next-gen 911 standards
University Hospitals is using a $3M grant to improve the EMS response to mental health crisis calls
Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts
A Zanesville woman pleaded guilty to making false alarms and misuse of 911
With Prepared鈥檚 technology, iPhone users can share live video during an Emergency SOS call; dispatchers can also share data with first responders while they鈥檙e en route
How communities are saving lives by understanding where and when overdoses occur
St. Petersburg and Denver officials see success in new responses to behavioral health calls
Officials in Kern County say over 40% of their calls are bogus or don鈥檛 warrant a response
Download this 兔子先生 computer-aided dispatch systems and record management systems buying guide to learn key steps for product selection, purchasing and implementation
Officials determined that a firewall, not a cyberattack, prevented 911 calls from going through
Agencies across the state are letting citizens know about outage
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
Dispatcher Leon Price repeatedly asked the patient鈥檚 daughter whether the patient would be willing to be transported; she died a day later
Learning how difficult call assignments can be made and where the industry is headed next
Chippewa County dispatchers say the St. Joseph鈥檚 Hospital closure ties up resources, placing them on calls longer while waiting for first responders
Ventura County began using text 911 dispatchers in 2021
Morgan County 911 dispatchers describe the rewards and challenges that come with the job
Antoinette Finau served as an emergency services dispatcher with the Alameda County Sheriff鈥檚 Office for nearly 3 years
EMS Products
The guide is a reference tool for emergency managers and first responders interested in learning about the products, services and capabilities available with FirstNet, the nationwide public safety broadband network
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Regardless of pushback, providers have a responsibility to put the safety of the patient above all else when on scene
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- National Association of State EMS Officials releases stats on local agencies, 911 calls