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Moving into a leadership role can be an exhilarating and proud moment; it can also be a daunting one. Whether you’re paid or volunteer, working for a department large or small, all new leaders face similar career development opportunities and administrative challenges. To be a successful new leader, you will need to identify the support systems, processes and tools to maximize the opportunities and clear the hurdles.

ÍÃ×ÓÏÈÉú’s Leader Playbook is one such tool to increase your effectiveness as a new leader, helping enhance your leadership KSAs, develop trust among your medics, and build your confidence. The Playbook offers a wealth of resources as you grow into your position of authority and move beyond basic management and supervision skills to lead and inspire with integrity and passion.

The Leader Playbook spotlights the most vital areas of growth and responsibility for new EMS leaders, focusing on how you can be a servant leader, support department policies and create a culture that fosters continuous improvement among all members, including yourself. Learn from other new leaders featured in profiles or interviews, sharing their stories of continuous leadership improvement. Connect and collaborate with your peers to expand your network, elevate your leadership profile and learn best practices to navigate the most common leadership quandaries and opportunities.

When seconds count, structured knowledge counts even more. Learn how mapping critical info can transform training, decisions and patient care in EMS.
COMPLETE COVERAGE
Laysha Ward teaches public safety leaders how to reframe life experiences into leadership superpowers, develop connection currency and align work-life goals for sustainable success
If you’re tired of a toxic culture, this episode lays out a blueprint for EMS agency growth
When intentions don’t match actions, trust and morale suffer. Learn how to lead with purpose, awareness and genuine presence
Lee County EMS Division Chief Adam Thompson shares insights on Just Culture and the importance of investing in people to create a thriving workforce
From jumping in the field to empowering crews in decision-making, Chief Nicholas Oleck fosters accountability and camaraderie in his department
A background investigator can learn a lot about a person by simply looking at their social media accounts
Alan Cowen, fire deputy chief (ret.) Los Angeles City Fire Department, reflects on leadership lessons
From avoiding critical errors to fostering trust, discover 5 actionable strategies to master active listening to deliver better care
The 9th annual What Paramedics Want survey wants to hear from medical first responders, EMTs and paramedics about their career satisfaction, health and wellness
Discover practical strategies for public safety leaders to stay grounded, manage stress and inspire their teams during life’s toughest challenges