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Communication

Discover our directory of articles on Communication in EMS, designed to help professionals enhance their verbal and non-verbal skills for more effective interactions with patients, colleagues, and other first responders. This collection covers topics like crisis communication, patient rapport, and inter-agency coordination. Mastering communication is key to ensuring clear, accurate, and compassionate exchanges in high-pressure environments. For related content, check out our management resources. Improve your communication skills with our expert guidance.

In this video, risk management expert Gordon Graham discusses the vital role telecommunicators play in maximizing public safety in their community
Discover how seamless EMS data sharing enhances patient care and strengthens healthcare systems
Respondents report a 鈥渄eath drop鈥 in constituent engagement on Twitter/X while also reporting that Facebook continues to reign supreme
An EMT鈥檚 personal story and tips on how to communicate with individuals with aphasia in an emergency situation
Chippewa County dispatchers say the St. Joseph鈥檚 Hospital closure ties up resources, placing them on calls longer while waiting for first responders
Report and commentary from the North Carolina EMS Expo 2024
Learn about the state of public safety and how your agency can best plan for short- and long-term operational challenges
The opportunities 4G presents allow agencies to move forward from outdated technologies and concepts toward new user-friendly, efficient and interoperable communications
Best practices include the strategic application of wireless communication systems to improve response capabilities and safety
Cash-strapped agencies can do more with less by leveraging the communications tools they already have and taking advantage of free or low-cost software applications
The development of mobile medical devices with internet connectivity is about to have a huge impact on EMS
Here鈥檚 a look at the top-rated Fire-EMS apps, many of which were created by first responders
As the newest wireless technology rolls out, it鈥檚 a good time to take look at what has been, where we are today, and what might coming down the pike for tomorrow