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Moving into a leadership role can be an exhilarating and proud moment; it can also be a daunting one. Whether you’re paid or volunteer, working for a department large or small, all new leaders face similar career development opportunities and administrative challenges. To be a successful new leader, you will need to identify the support systems, processes and tools to maximize the opportunities and clear the hurdles.

’s Leader Playbook is one such tool to increase your effectiveness as a new leader, helping enhance your leadership KSAs, develop trust among your medics, and build your confidence. The Playbook offers a wealth of resources as you grow into your position of authority and move beyond basic management and supervision skills to lead and inspire with integrity and passion.

The Leader Playbook spotlights the most vital areas of growth and responsibility for new EMS leaders, focusing on how you can be a servant leader, support department policies and create a culture that fosters continuous improvement among all members, including yourself. Learn from other new leaders featured in profiles or interviews, sharing their stories of continuous leadership improvement. Connect and collaborate with your peers to expand your network, elevate your leadership profile and learn best practices to navigate the most common leadership quandaries and opportunities.

COMPLETE COVERAGE
Every leader’s to-do list should feature things they know they don’t have to do but do anyway
A focus on injury prevention, psychological first aid and financial solvency has big implications for health, happiness and finances
It’s OK to have flaws – we all do – but we must be willing to work on them
What does your agency social media presence convey?
Providing our middle managers the mentorship, resources and tools to lead well is paramount to the future of EMS
Organizations frequently have larger recruitment budgets that they do for retention, but is this the best approach?
Linking field providers to organization vision by involving field supervisors in decision making and administrative training
On and off-the-record training to teach new leaders how to achieve change, and that in some cases, failure is “OK”
EMS leaders can use a professional development plan to identify and attain short-term and long-term goals
EMS can get emotional; at some point your behavior is bound to hurt those around you, and it will take more than a simple ‘I’m sorry’ to fix things